How Does Sidekick Work?


First, purchase a Sidekick Day Passfor as many days as you’d like to use Sidekick during your trip.


* We offer 1-Day, 3-Day, and 5-Day Passes

Next, you’ll receive a brief guest questionnaire via email. Let us know which date you’d like to start using Sidekick...

... and which chat app* you’d like to use to communicate with our guides.


* We support Facebook Messenger, WhatsApp, WeChat, and LINE.

On your start date (7am local time), one of our local Sidekick guides will connect with you via your preferred chat app and you can immediately start getting real-time travel assistance!


Ask us anything! We’re here to help!